Terms and Conditions

These Terms and Conditions ("Terms") govern your use of our DNA analysis service (the "Service"). By using the Service, you agree to these Terms in full. If you do not agree, please do not use the Service.


1. Consent for DNA Data Processing

By submitting your DNA data to our platform, you consent to its processing for the purpose of generating a personalized health insights report. You affirm that you understand the nature of the analysis and voluntarily agree to participate.

2. Data Privacy and Security

We prioritize the privacy and security of your data. Your DNA file will be securely processed and deleted from our servers within 2 days after the report is generated. Our practices comply with applicable data protection laws, such as GDPR. For more information, please refer to our Privacy Policy.

3. Ownership of DNA Data

You confirm that you are the lawful owner of the DNA data you provide or have obtained explicit permission from the data owner. You accept full responsibility for the legality of uploading and processing this data through our Service.

4. No Medical Advice

The insights provided in your report are for informational purposes only and do not constitute medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making any decisions based on your report.

5. Accuracy and Limitations

Our analysis is based on the most current scientific research available. However, the accuracy of the results is not guaranteed, and they may not encompass all aspects of your genetic profile. Insights are subject to change as new research becomes available.

6. User Responsibility

You agree to use the insights responsibly. Any decisions or actions taken based on the report are made at your own discretion and risk. We are not liable for the consequences of such actions.

7. Refund Policy

Due to the nature of the Service, all sales are final. Refunds are not available once the DNA analysis process has begun. If you encounter technical issues, please contact our support team for assistance.

8. Third-Party DNA Data Compatibility

The Service currently supports DNA files from MyHeritage, 23AndMe, AncestryDNA, and FamilyTreeDNA. You are responsible for providing a compatible file. Incorrect or unsupported file uploads may result in processing errors, for which we are not responsible.

9. Temporary Data Storage

Your DNA file will be temporarily stored on our servers solely for the purpose of generating your report. Once the report is delivered, your file will be permanently deleted within 2 days. No copies of your file will be retained.

10. Age Requirement

By using the Service, you confirm that you are at least 18 years old or have obtained consent from a parent or legal guardian. If you are under 18, do not use the Service without proper consent.

11. Scientific Basis

The insights in your report are derived from publicly available scientific research. As the field of genetics is rapidly evolving, we do not guarantee that all insights are comprehensive or fully up to date.

12. Non-Transferability

Your report is for personal use only. It may not be transferred, sold, or used for any commercial purposes without our prior written consent.

13. Sharing of Insights

You may share your report at your own discretion. However, we are not responsible for any consequences that arise from sharing this information with third parties.

14. Limitation of Liability

To the fullest extent permitted by law, we disclaim all liability for any direct, indirect, incidental, or consequential damages arising from your use of the Service. Our total liability for any claim is limited to the amount you paid for the Service.

15. Legal Jurisdiction

These Terms are governed by the laws of Switzerland. Any disputes arising from your use of the Service shall be subject to the exclusive jurisdiction of the courts in Switzerland.

16. Modifications to the Service

We reserve the right to modify or discontinue the Service at any time without prior notice. Continued use of the Service after modifications constitutes your acceptance of the updated Terms.

17. Agreement to the Terms

By proceeding with the Service, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.


If you have any questions or concerns about these Terms, please contact us at: support@full-human.com.

Date of Last Revision: 2025-04-19